31.07.2019

Report bike faults on the App

How to report a bike fault ! We at Belfast Bikes are working to streamline our small fix bike repairs, so can we ask all our users to report all bike faults, no matter how small, on the NextBike App. This can be completed when you finish your rental, just leave a small comment of the issue with the bike, this will help our bike engineers immensely. A huge thank-you to all our users.

28.06.2019

Castle Place station is now reopened!

CASTLE PLACE (3912) IS NOW REOPENED! Following on from the reopening of access in and around Castle Place junction, we are delighted to announce that our station was given the green light to be reinstalled. This will help alleviate some of the overflow experienced at Upper Arthur Street, Castle Court and City Hall. A huge thanks to everyone involved in ensuring this station was reinstated.

30.05.2019

Existing customers, update to our new payment gateway!

ATTENTION EXISTING BELFAST BIKES USERS ONLY, OUR NEW PAYMENT GATEWAY IS NOW 'LIVE'!!. As of 12th June 2019 we have updated our payment gateway, going forward, this will allow us to improve customer service and process faster refund payments. If you have not done so already, you will need to re-enter your payment details again into this new gateway either on the App or the Webpage to continue using Belfast Bikes without disruption. A huge thanks to those customers who have already done so. ...

28.05.2019

Ormeau Road/Somerset Street station now open!

We are delighted to announce that our Ormeau Road/Somerset Street station (3913) is now open. Huge thanks to all involved and a much needed addition to our network in south Belfast.